Municipal Enforcement Officer III - Licence Plate Recognition
Job Number: 32169

Impact your community! Enhance the livability of the City of Edmonton through a career that's not just about enforcement.

Utilize your exceptional leadership skills, to guide and work as the Supervisor of the Automated Parking Enforcement Program within the Parking Enforcement Services Unit, Community Standards Branch. Ensure Edmonton's community standards are maintained through the inspection and enforcement of municipal bylaws. As an Enforcement Supervisor you will oversee an enforcement team, while working with the Parking Patrol Contract to improve the overall efficiencies and productivity within the Parking Enforcement Services Unit. Additionally, you will continue to increase and sustain compliance with regulatory and application of the Traffic Bylaw 5590, and internal policy and procedures.

Specific responsibilities include:

Organize and oversee daily work assignments and reviewing enforcement activities to ensure mandated legislation is being appropriately enforced and resources are being appropriately allocated to meet operational goals
Work closely with the Coordinator of Parking Enforcement Services to develop policy, procedures and manuals specifically for the Automated Parking Enforcement Program delivery model and implementation
Develop a coordinated approach to work with the Parking Patrol Contract and assist in maintaining standards as outlined in authorities (Municipal Bylaws, Solicitor General Office)
Educate staff on training requirements and practices for vehicle camera equipment, software, internal review processes and rules of evidence
Provide business rules to be applied to the image review process determining status if an image warrants a parking ticket to be mailed and sent to the registered owner
Identify systemic policy and operational challenges and develop recommendations for resolution
Ensure mandated legislation including City of Edmonton Bylaws, Province of Alberta, Solicitor General and Alberta FOIP Act is being appropriately enforced and resources are being appropriately allocated to meet operational goals
Investigate highly complex or politically sensitive enforcement matters and customer complaints in relation to the traffic bylaw
Prepare complex reports on specific incidents and events
Provide information and interpretation of legislation to the Traffic Bylaw and media through presentations, interviews, and/or in writing
Prepare and submit requests and recommendations to the Coordinator of Parking Enforcement Services for improved program efficiencies and productivity
Completion of a 2 year diploma in Law Enforcement from a provincially recognized institute or college, supplemented by post secondary training in Business Administration and/or Management Development
A minimum of 5 years public contact experience, including 3 years of diverse bylaw enforcement experience, as well as 1 year experience in a related supervisory capacity
Must be eligible to obtain Commissioner of Oath status
Excellent communication and problem-solving skills; ability to resolve conflict with citizens in difficult situations while ensuring fair and consistent enforcement of bylaws
Willingness to take calculated risks in order to create and implement positive change
Ability to draft reports and correspondence clearly presenting information and recommendations
Ability to build strong working relationships with management, the Mayor and Councilors, City Departments, the media, internal and external stakeholders and regulatory agencies
Excellent knowledge of relevant Municipal bylaws, provincial acts, procedures, investigative techniques, rules of evidence, and court processes
Strong leadership skills including the ability to promote and maintain a positive, team oriented environment
Highly proficient in the use of enforcement databases and other software applications including Windows, Microsoft Word, Excel, POSSE and Google Docs Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton
Valid Alberta Class 5 driver’s licence (or provincial equivalent). Must obtain business auto insurance for personal vehicle use on City business
We are an equal opportunity employer.

We welcome diversity and encourage applications from all qualified individuals.

Up to 1 permanent full-time position

Hours of Work: 33.75 hours per week, including shift work that includes weeknights and/or weekends

Salary: $40.517 - $50.871 (Hourly); $71,380 - $89,621 (Annually)

Recruitment Consultant: JC/VL

Classification Title: Municipal Enforcement Officer III
Posting Date: Mar 26, 2018
Closing Date: Apr 2, 2018 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union : CSU 52
Department: Complaints & Investigations (Citizen Services)
Work Location(s): Versa Building, Suite 200, 9304 - 41 Ave Edmonton T6E 6G8