Municipal Enforcement Officer II  2 permanent position, up to 4 temporary up to 11 month positions
Job Number: 32269

It's about improving the quality of life for the citizens of Edmonton. Being a public ambassador and change agent. Working with neighbourhood citizens and businesses to ensure community standards are maintained through the inspection and enforcement of municipal bylaws. Here you will resolve complex situations, conduct investigations, and interpret and apply multiple bylaws and legislation. We offer a work environment full of professional development opportunities.

As a Municipal Enforcement Officer you will:

Generate compliance and cooperation by educating the public through explanation of bylaws, policies, and procedures

Educate citizens and promote community stewardship for property standards, licensing bylaws and specialty enforcement initiatives

Conduct investigations to verify and satisfy appropriate legislative and regulatory provisions

Respond to and process a high volume of complaints

Assess the health, safety and quality of citizen life by conducting physical inspections on property conditions, people, places, activities, or events

Collect and transport evidence

Determine appropriate enforcement actions: issue written or verbal warnings, violation or specified penalty tickets, clean up orders or weed notices

Prepare files and court briefs; provide evidence in court as required
Completion of a recognized 2 year Diploma related to Police Studies, Security, Criminology or related diploma is required

A minimum of 3 years of strong customer service experience is required, including 1 year of diverse bylaw and/or law enforcement experience

Ability to pass internal training program, which includes Officer Safety tactics  

Knowledge of investigative techniques, bylaws, enforcement powers and authority, court proceedings, and rules of evidence

Ability to exercise sound judgment, discretion, professionalism and diplomacy in dealing with the public

Effective conflict resolution and investigative skills; ability to deal effectively with sensitive issues on a continuous basis

Ability to maintain professional and respectful during confrontational and hostile situations

Excellent verbal and written communication skills including public speaking, report writing, letter composition, stakeholder agency presentations, presentation preparation, and court presentations

Proficiency in computer programs such as Google Mail, Microsoft Office and enforcement database systems

Ability to effectively organize, prioritize and re-prioritize work

Experience using enforcement databases and proficient in the use of computer software and various computer applications

Valid Current Standard First Aid & CPR - AED - Level C is required before the start date

Hire is dependent upon a Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton

Valid Alberta Class 5 driver's licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this position

We are an equal opportunity employer.
We welcome diversity and encourage applications from all qualified individuals.

Up to 2 permanent full-time positions, up to 4 temporary full-time up to 11 month positions

Hours of Work: 33.75 hours per week, Monday - Friday

Salary: $37.448 - $46.962 (Hourly); $65,974 - $82,735 (Annually)

Recruitment Consultant: JC/VL

Classification Title: Municipal Enforcement Officer II
Posting Date: Mar 13, 2018
Closing Date: Mar 20, 2018 11:59:00 PM (MDT)
Number of Openings (up to): 6 - Permanent and Temporary Positions Full-time
Union : CSU 52
Department: Complaints & Investigations (Citizen Services)
Work Location(s): Century Place, 3rd Floor, 9803 - 102A Avenue   Edmonton T5J 3A3